Terms of service

The administrator and owner of the website operating under the Internet domain platforma.transportowa.com.pl is the company Idea Business with its headquarters in 34-122 Wieprz at Lawendowa 11 Street, registered in the Register of Entrepreneurs of the National Court Register by the District Court for Kraków Śródmieście in Kraków, XII Economic Department of the National Court Register under the number 0001115184, Regon 529107518 , NIP PL5512667106 (share capital in the amount of 50.000 Pln).

Electronic address:

Phone 605 517 309

 

Chapter. I. General provisions

1. The Regulations specify the types and conditions of electronic services provided by Idea Business Sp z o.o. hereinafter referred to as "Service Provider", "Service", "Transport Platform" or "Administrator" and the use of the Internet service "Vehilce Load Board" operating under the domain platforma.transportowa.com.pl, as well as the conditions for conclusion and termination of agreements for the provision of such services, as well as the complaint procedure.

2. In matters not regulated in the Regulations for the provision of services by electronic means, in particular for the submission of declarations of intent in electronic form, the provisions of the Civil Code and other generally applicable laws in force on the territory of the Republic of Poland shall apply.

3. The terms used in the Regulations shall be understood as follows:

Service Provider / Service / Transport Platform / Administrator - Idea Business Sp z o.o.. headquartered in 34-122 Wieprz at 11 Lawendowa Street, entered in the Register of Entrepreneurs of the National Court Register by the District Court for Kraków Śródmieście in Kraków, XII Commercial Department of the National Court Register under the number 0001115184,

Service / Transport Platform - Internet service under the name of Bulletin Board run by the Administrator in the Polish language, enabling posting and viewing of advertisements, viewing of information content, available in the Internet domain platforma.transportowa.com.pl, as well as within the connected and integrated Internet services run by the Administrator under the domain firma.transportowa.com.pl - "Company Catalogue",

User / Customer / Ordering Party - a natural person who is at least 18 years old and runs a registered business, a legal person or an organizational unit without legal personality, but able to acquire rights and incur obligations on its own behalf, acting through its authorized representatives, who created an Account in accordance with the procedure provided for in the Regulations. Registration on the Website is not available to individuals with consumer status.

Account - a place in the Service available to a given User after activation, through which the User gains access to the Service and enters and manages data, descriptions and other elements related to participation in the Service. An account is established based on the User's e-mail address,

Account activation and "Verified Seller" status - activation of an account registered in the Service is carried out by the Administrator within forty-eight (48) hours of its confirmation by the User, provided that all formal requirements are met and the activation fee is paid by the company the User represents. This period does not include statutory holidays such as Sundays and public holidays. The profile verification process consists in checking whether the data provided by the User in the registration form is consistent with the data appearing in the public databases of teleinformatics offices and courts. The Administrator reserves the right to contact the owner of the company or its representative by telephone in order to confirm the veracity of the data provided, as well as to request additional documents - such as registration statements or identity documents - in order to uniquely identify the User and the company represented. As part of the verification process, the Administrator may also analyze the company's reputation and credibility in publicly available online sources, including industry forums, opinion portals, debtor registries and social media. If it is found that the User or the company represented by him or her has a significant number of negative opinions, indicating unreliable performance of services, violation of the principles of fair economic trading, good manners or rules of social coexistence, the Administrator may refuse to activate the account, suspend the verification process or make its completion dependent on additional explanations from the User. The condition for account activation is to make an activation fee of 10 EUR (or 20 PLN) from the company account of the company represented by the User, in a way that allows identification of the sender. The fee should be paid by bank transfer to the bank account indicated in the Service. The Administrator proceeds to complete verification only after receiving both the required documents and confirmation of the activation fee. If the verification is successfully completed, the account is activated and the User gains access to the functionalities of the Service. An account that has obtained the status of "Verified Seller" means that the User has been positively verified by the Administrator in terms of: compliance of registration data with public registers, credibility and reliability of the entrepreneur assessed on the basis of publicly available information, and payment of the activation fee. The "Verified Seller" status is an information to other Users of the Service about the successful completion of the process of verification of the identity and reliability of the entrepreneur. The Administrator reserves the right to conduct a new or additional verification of the User's data at any time during the operation of the account, as well as the right to refuse to activate the account, suspend the account or revoke the status of "Verified Seller" in case of irregularities, negative feedback or lack of cooperation from the User. In particular, the Administrator has the right to refuse to register or activate an account in a situation where a new User represents a company for which an account on the Website was previously suspended, blocked or deleted due to violations of the rules of procedure, rules of social coexistence or the law. Fees paid as part of the activation process are non-refundable, regardless of the outcome of the verification, as long as the process has been initiated. The Administrator reserves the right to periodically review and update verification procedures to ensure compliance with applicable laws and security standards.

Electronic address - a designation of an information and communication system that allows communication by means of electronic communication, in particular e-mail,

Announcement - posted by a User registered on the Site with granted rights to selected categories. Advertisements may only concern offers of transport services and transport orders. In the case of announcements concerning offers of vehicles ready to perform transport services - such announcements may be issued only by transport companies with current permits. Viewing details of announcements in the Cargo Board category is available only to transport and forwarding companies that have an active business card in the transport companies directory on the site under the domain firma.transportowa.com.pl. Announcement details from the Vehicle Board (registered access) are available only to users who have indicated at account registration that they wish to use such a feature. Advertisements must comply with the Terms of Service and follow the rules of proper description of the subject of the ad in accordance with the instructions on the site and the offer presented.

Payments - all payments for services provided by the Service are made exclusively in Euro (EUR) or Polish Zloty (PLN). Any amounts expressed in other currencies (including PLN, unless it is the settlement currency of a given transaction) in these Terms of Service, its appendices or communications are for information purposes only. In the case of counterparties outside the territory of the Republic of Poland or when the payment is specified in a currency other than the euro (EUR), the amount due is converted into EUR at the average exchange rate announced by the National Bank of Poland in accordance with the provisions of law. The price list of services is available in the footer of the website or in the "Info / Legal Information" tab and is an integral part of these Regulations. Failure to make payment within the required period of time will result in suspension or deactivation of paid services, of which the User will be informed by e-mail.

Goods - a thing, service or right offered on the territory of the Republic of Poland, which may be the subject of an advertisement, purchase in accordance with the Regulations,

Account Blocking / Account Suspension - the imposition of restrictions by the Administrator on the functionality of the Transport Platform services for a given company associated with the account, which means the cessation of the display of all announcements of this account and associated accounts, the expiration of the right and technical possibilities to create, place and publish a new announcement, to view announcements in the "Cargo Board", "Public Board", "Vehicle Board" and "Private Board" categories, to use the contact form and other functionalities reserved only for the registered and activated user, as well as to block/suspend the account in the integrated services under the domain firma.transportowa.com.pl.

Provision of service by electronic means - the performance of a service provided without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the recipient of the service, sent and received by means of equipment for electronic processing, including digital compression, and storage of data, which is entirely transmitted, received or transmitted via a telecommunications network within the meaning of the Act of July 12, 2024. - Electronic Communications Law.

4. Technical requirements necessary for cooperation with the service's ICT system:

• in order to use the resources of the service, Internet access and a web browser that accepts cookies are required,

• cookie files are information stored by the service on the user's computer, which the service can read each time the user connects from that computer,

• use of paid services requires a correctly configured Internet browser,

• use of services provided via e-mail requires an active and correctly configured e-mail account,

• the Service Provider shall not be liable for damages resulting from failure to comply with the above-mentioned technical requirements necessary for cooperation with the information and communication system it uses.

5. By ordering the service, the Customer confirms that he/she has read the service description, the terms and conditions of its provision by the service provider and the Terms of Service, and declares that he/she accepts all the provisions of the Terms of Service, Privacy Policy, Cookie Policy and voluntarily consents to the processing of personal data.

6. The Terms and Conditions of Service, Privacy Policy, Cookie Policy shall be made available free of charge prior to the conclusion of the contract for the provision of services in a manner that allows its content to be acquired, reproduced and recorded by means of the information and communication system used by the service recipient.

7. The Service Recipient shall be bound by the provisions of the Terms and Conditions of the Site, which have been made available to him. The Service Provider shall provide electronic services in accordance with the Terms of Service, Privacy Policy and Cookie Policy.

8. If the User does not accept the Terms of Service in whole or in part, the Administrator shall ask the User to leave this website.

9. All transactions are carried out directly between Users.

10.The Administrator does not directly participate in transactions between Users, but only provides a communication platform for posting advertisements. In situations specified in the Regulations, the Administrator may intervene against Users through selected actions.

 

Chapter. II. Account Registration

1.During registration on the site, the User is required to provide the following data:

1.1 Full name* - enter the first and last name or any other name that identifies the account on platform.transportowa.com.pl among other user profiles. If the account is to be assigned to one company, it is allowed to register the account under any name, without using the company name. The user is allowed to create multiple accounts within one company, so the names of individual accounts can be different.

1.2.. User name* - choose such a name, which will be given at the login form to the Service - the name is not visible to other users

1.3. Password*, Repeat password* - this is an individual string of characters (in light of the requirements indicated in the form), through which you will be able to log in to an individual user account.

1.4 E-mail address* - a designation of the information and communication system that allows you to communicate by means of electronic communication, in particular by e-mail.

2. The other steps in account registration is the decision to subscribe to the newsletter. The site offers the possibility to subscribe to a free newsletter. To receive news from the newsletter, the user should check the "Subscribe to the newsletter" option. In the Profile section, you can post a profile picture - it can be an image indicating the brand of the registered account or a picture of the person creating the account. If you post a photo containing an image of the user, please note that adding such a photo implies your consent to its publication. It is strictly forbidden to post photos for which the user does not hold the copyright, as well as images inappropriate to the nature of the Service profile. Next, all fields of the registration form must be completed in accordance with the actual data of the entity or individual business that the user represents. Through the form (Files section), you must attach and upload a scan of the required documents (company documents, permits, licenses). All data contained in the application must be true and legible to allow the verification process.

b) transfer the amount of 10 Euro or 20 PLN from the company bank account of the company you represent to the Administrator's account: Idea Business Sp. z o.o. with its headquarters in 34-122 Wieprz, 11 Lavender Street with the title: "verification and activation - e-mail":

EUR account number: PKO Bank Polski (BPKOPLPW) PL86 1020 1433 0000 1102 0236 6508.

Account number in PLN: PKO Bank Polski 62 1020 1433 0000 1602 0221 7800

Provision of the above data by the user is completely voluntary.

3. In order to register and create an account, the user should:

(a) fill out the registration form located on the website of the service,

b) fill in all fields of the form marked with an asterisk as mandatory.

4. correctly completed registration application and accepted by the user is sent to the Service's ICT system.

5. to the electronic address indicated in the registration application, the system sends a confirmation of account registration on the site, with a request to verify the data and complete the registration. In this situation, the link in the correspondence should be activated by pressing it or entering it in the search address.

6. Failure to correctly verify the data, including the electronic address, results in the fact that the user is limited in the use of the services of the Website made available only to registered users (e.g., inability to place advertisements, etc.). The Service reserves the right to delete an unverified account after 7 days from the date of account creation by the user.

7. With the registration of an account, the user declares that he/she accepts the provisions of the Terms of Service, Privacy Policy, Cookie Policy and agrees to provide electronic services in accordance with the provisions of the Terms of Service. The user further declares that he/she agrees to:

(a) the processing, collection, recording, storage, development, sharing and deletion of the recipient's personal data by the service provider to the extent necessary to provide services through the Service,

b) processing, collection, fixation, storage, processing, sharing and deletion of the service recipient's personal data by the service provider for marketing and statistical purposes,

c) processing, collection, consolidation, storage, processing, sharing and deletion of personal data of the service recipient for the purpose of advertising, market research and research into the behavior and preferences of service recipients with the purpose of using the results of such research to improve the quality of services provided by the service provider,

8. in case of marking the option subscribe to the newsletter and registering an account, the user agrees to receive information and marketing content (commercial information) from Idea Business Sp z o.o. via newsletter, including information about promotions and special offers concerning Idea Business Sp z o.o. The administrator of your personal data is Idea Business Sp z o.o. (Lavender Street, 34-122 Wieprz). The specified data will be processed for the purpose of sending newsletters, according to the terms and conditions specified in the Terms of Service.

9. Activation of the account registered in the Service is carried out by the Administrator within forty-eight (48) hours after its confirmation by the User, provided that all formal requirements are met and the activation fee is paid by the company represented by the User. This period does not include statutory holidays such as Sundays and public holidays. The profile verification process consists in checking whether the data provided by the User in the registration form is consistent with the data appearing in the public databases of teleinformatics offices and courts. The Administrator reserves the right to contact the owner of the company or its representative by telephone in order to confirm the veracity of the data provided, as well as to request additional documents - such as registration statements or identity documents - in order to uniquely identify the User and the company represented. As part of the verification process, the Administrator may also analyze the company's reputation and credibility in publicly available online sources, including industry forums, opinion portals, debtor registries and social media. If it is found that the User or the company represented by him or her has a significant number of negative opinions, indicating unreliable performance of services, violation of the principles of fair economic trading, good manners or rules of social coexistence, the Administrator may refuse to activate the account, suspend the verification process or make its completion dependent on additional explanations from the User. The condition for account activation is to make an activation fee of 10 EUR (or 20 PLN) from the company account of the company represented by the User, in a way that allows the identification of the sender. The fee should be paid by bank transfer to the bank account indicated in the Service. The Administrator proceeds to complete verification only after receiving both the required documents and confirmation of the activation fee. If the verification is successfully completed, the account is activated and the User gains access to the functionalities of the Service.

10. The Administrator has the right to refuse to register or activate an account in a situation where a new User represents a company for which an account in the Service was previously suspended, blocked or deleted due to violation of the Rules of Procedure, rules of social coexistence or the law. An account not activated by sending a link to the e-mail provided by the user during the registration process by the user after a period of 7 days is removed from the Service.

11. Fees paid during the activation process are non-refundable, regardless of the outcome of the verification, as long as the process has been initiated. The Administrator reserves the right to periodically review and update the verification procedures to ensure compliance with applicable laws and security standards.

12. If a User who has confirmed account registration via an activation link fails to pay the required activation fee within 7 days from the date of registration confirmation, the verification process is automatically terminated and the account is not activated. The Administrator stipulates that the company that the User has indicated as represented will not be allowed to re-establish an account on the Website or start the registration process for a period of six (6) months from the date of deactivation or rejection of the registration application. This restriction is intended to ensure the integrity of the verification processes, prevent abuse and protect the integrity and reliability of the Service. The Administrator may waive the application of the above restriction only in justified cases, after the User has submitted an appropriate request with an explanation of the reasons for non-payment.

13. Pursuant to the Personal Data Protection Act and the provisions of these Regulations, the provisions regarding the protection of personal data apply only to natural persons. Entities such as commercial companies, sole proprietors, unincorporated organizational entities and legal entities are subject to other legal regulations relating to data protection, which do not cover the protection of personal data to the same extent.

14. The termination of the account shall take place at the request of the account owner addressed to the electronic address of the service from the e-mail address from which the account was established. This request should include the login and electronic address that was provided in the registration form and a statement about the liquidation of the account. Upon acceptance of the request and confirmation of the veracity of the data provided, within 30 days, all data related to the account will be removed from publication on the site. Full deletion of the data from the Service Administrator's systems will take place two years after the cessation of publication, in accordance with applicable laws. This period is necessary to comply with any obligations or claims arising from transactions concluded through the service. The Service Administrator reserves the right to store data for the indicated period in order to fulfill legal obligations or secure claims, in accordance with the Personal Data Protection Act and the RODO.

 

Chapter. III. Free services provided by the Website

1. Free services provided by the website are:

(a) reading articles,

b) viewing advertisements from the Vehicle Board (public access), directing inquiries to advertisers,

d) participation in surveys and contests,

e) receiving newsletters,

f) browsing the rest of the site's content.

2. The information contained on the site is for informational purposes only, i.e. exemplary. The website disclaims responsibility for the consequences of the use of any information posted on the website of the Service (including the use of sample letters and comments contained in downloadable files provided by the service both free of charge and for a fee).

3. It is prohibited to post on the Service any content that:

• contain content that is against the law,

• violate applicable social norms or customs, as well as rules of social coexistence,

• contain content generally considered vulgar, abusive or insulting,

• contain pornographic content,

• violate any rights of third parties,

• contain viruses or files that may damage the User's or the Service's computer equipment, impair its operation or otherwise adversely affect the operation of the User's or the Service's computer equipment.

3.1 It is forbidden to post advertising messages, whether in the form of a topic, post or private message (PM), without the prior consent of the Service. This applies to all forms of promotion, including text, graphics, audiovisual and links directing to external websites, regardless of their nature.

3.2 It is also forbidden to use the service users' data for advertising, marketing, promotional or other purposes incompatible with the purpose of the service. This includes such data as e-mail address, profile on social networks (e.g. Facebook, LinkedIn, Instagram, etc.), phone number, as well as any other data that allows contact outside the service platform. Any action of sending unsolicited commercial information (so-called "spam") using data obtained from the service will be treated as a violation of the Rules and Regulations and applicable laws, including laws on the protection of personal data. The Administrator reserves the right to take appropriate action, such as blocking the account, deleting the content, or reporting the abuse to the appropriate authorities, in case of violation of the above rules.

4. the Service has the right to block a user's account and prevent him from using resources for registered users in case of violation by the user of the provisions of these Rules.

5. The service provided via e-mail for registered users of the site is sending the ordered "newsletter" and e-mail messages to the e-mail box address provided by the user, including commercial information.

6. The service of subscribing to the site's newsletter is a free service and is available to any registered user of the site.

 

Chapter. IV. Announcements. Cargo Board. Board of Vehicles. Private Board. Public board.

1. The Service's bulletin board: Cargo Board, Public Board, Vehicle Board and Private Board allows registered Users of the Service to add free and paid advertisements in accordance with the rules provided for in the regulations of the Service. The condition for posting an ad is acceptance of the terms of the Service regulations and registration of an account, or fulfillment of additional requirements arising from these regulations.

2. The User is obliged to place only ads, the subject of which may be content compliant with the law and rules of social coexistence, and in particular services and goods, the trading of which is allowed by the provisions of Polish law and the terms of the website regulations.

3. The content of the User's announcement should be consistent with the actual state of affairs. Posted advertisements should reflect the actual intention of the transaction to which the advertisement refers. Users, are prohibited from posting ads whose:

a) the content of the announcement does not correspond to the selected category,

b) is a duplicate, repeated many times (of spam nature),

c) the content induces the recipient to use/buy/trade items/services prohibited by law,

d) the content is inconsistent with the legal and ethical norms in force in Poland and the rules of social coexistence,

e) the content of the ad contains objects (erotic gadgets) or photos containing pornographic content or proposes sponsorship, paid sexual services,

f) the content of the ad contains strings of repeated characters and digits,

g) the content advertises competing services, intermediary sites for the sale of services, etc.

The Service reserves the right to edit or delete ads whose content violates the provisions of these Regulations. A user whose ad is found to violate the above rules may be subject to restrictions on access to the Service. The Administrator reserves the right to temporarily or permanently suspend a User's account without prior notice.

4. It is forbidden to post advertisements on the Service that contain offers for trading the following items and to attach photos related to the following items:

• dangerous chemicals in pure form that may endanger life, health or the environment (e.g., sulfuric acid, carbide),

• movies, music, software and other goods that violate copyright, intellectual property,

• serial keys sold without accompanying original software,

• master's theses, diploma theses, bachelor's theses, baccalaureate theses, essays and other such works, and services related to the creation of such works,

• psychotropic substances, narcotics, drugs, as well as other substances that are intended for use as substitutes,

• alcoholic beverages and tobacco products as well as unprocessed tobacco,

• pyrotechnics and explosives (e.g., smoke candles, fireworks, etc.), weapons and ammunition, the possession or circulation of which requires a relevant permit, gas throwers, electric stun guns, etc..,

• tickets for soccer matches,

• discount coupons, rebate coupons, entitling to a discount or other benefit for future purchase of goods,

• services and items related to the encouragement of sending text messages to paid SMS numbers (so-called premium SMS),

• shares in companies, stocks, bonds and other securities, receivables, mutual fund units, insurance policies, with the exception of securities in tangible form with collector's value only,

• dead or live animal specimens (as well as their parts, processed), belonging to species included in the currently valid annexes A - D to Council Regulation (EC) No. 338/97 of December 9, 1996 on the protection of species of wild fauna and flora by regulating trade therein.

5. A registered User may post an advertisement on the Site using the form located in the tab - add offer, display cargo, display vehicle, private board depending on the rights granted. In the form, you must fill in at least the fields marked as mandatory. Adding and activation of the ad is carried out after pressing the save button and after possible payment with points, which can be acquired through the PayPal payment module, which is discussed in more detail in section 10 of this chapter. Payment with points is only one and exclusive form of settling the fee for the issue of ads and additional services such as ad promotion or ad renewal. During the period of ad emission, the User may modify the content of the ad and its parameters, may remove the ad or select the option of renewing the ad emission time, or select the promotion of the ad, except for changing the title of the ad, unless the editing resulted from the correction of a language error. 

6. The Service Administrator reserves the right to monitor all announcements to detect fraudulent practices related to editing the content of announcements in a way that changes their original nature. Any changes to the content of advertisements that substantially deviate from the original version may be considered unfair practices and may result in the removal of the advertisement and additional remedies. A user whose ad is deemed to have been unfairly altered may have his or her access to the Service restricted, and his or her account may be temporarily or permanently suspended without prior warning. The Administrator of the Service reserves the right to request additional clarification from the User in case of doubts as to the compliance of the changes made with the regulations of the service. In cases where the changes in the content of the ads are considered unfair, the fees paid for the publication of the ad will not be refunded.

7. In the Service you can promote your announcement so that it becomes more visible to others, this applies only to announcements published in the category "Cargo Board" "Public Board" "Vehicle Board" and "Private Board". There is one way to highlight an ad: promotion ''Background''. - the announcement will be published with a highlighted background in the list of announcements.

8. The user, agreeing to issue an announcement in the Vehicle Board category (public access), at the same time agrees to its parallel publication with all elements of the announcement at the Service's partners in social media where the Transport Platform has its accounts (Facebook, YouTube, Tiktok, etc.). Publication of an ad with partners or social media is free of charge and serves to attract as many potential recipients of the ad as possible.

9. Prices of spot announcements are always visible to Users. Activation of the option of paid advertisements is carried out through the use of points, which can be purchased in advance within the Points Package via PayPal. Payment with points is the acceptance of the terms of the transaction and the start of the ad issue with paid options. The amount of fees is subject to change. Services activated before the effective date of the changes will be performed under the current terms, while further activations are possible under the current terms.

10. Points Packages can be purchased by Users using the payment tools provided on the Website. The Points Package is valid for a period of 24 months, starting from the date of its purchase until it is exhausted. Unused points from the Points Package within 24 months from the date of purchase are forfeited. Termination of the contract does not affect the Service's obligation to refund unused points. The Service reserves the right to change the amount of fees for individual Points Packages. Such changes shall be made in accordance with the procedure and rules applicable to changes in the Terms and Conditions. Unused points from the Points Package obtained in the promotion are in no case refunded to the User who purchased them. Link to the Price List.

11. It is strictly forbidden for Users to issue advertisements, including the publication of loads, on behalf of third parties or unrelated entities. In the case of suspicion that the User who published an ad in the "loads" category is neither the sender nor the recipient, this action will be considered a serious violation of applicable laws.

The account of a User who violates the above prohibition may be suspended, and the Administrator has the right to impose a contractual penalty of up to PLN 10,000. In addition, the performance of activities requiring a forwarding license by persons or entities that do not have such a license will be treated as a violation of applicable laws. In such cases, a contractual penalty in the amount specified in this section may also be imposed. The Administrator of the Website reserves the right to immediately suspend the User's account, take any necessary legal action in case of violation of the above rules. The above actions are aimed at ensuring compliance with applicable laws and maintaining the security and transparency of the Service.

12. Vehicle Board.

12.1 The category "Vehicle Board" is intended only for registered users who are transport companies. Adding advertisements in this category is possible only by users who are in the transport business and have an account on the Service.

12.2 Advertisements posted in the "Vehicle Board" category can be assigned to one of two subcategories:

a) public subcategory - available to all users of the Service,
b) restricted subcategory - available only to registered users who applied for and obtained access to this functionality during account registration, as decided by the Service Administrator. 

12.3 Viewing of advertisements in a given subcategory is possible only to the extent of the granted rights and type of user account.

13 Cargo Board.

13.1 The "Cargo Board" category is intended for registered users who, during account registration, applied for the possibility of adding advertisements in this category and to whom such possibility was granted by the Service Administrator.

13.2 Only users acting on their own behalf or on behalf of an entity that is a direct party to the transaction, i.e. shipper or receiver of cargo, or holds a relevant forwarding license, may post ads in the "Cargo Board" category.

13.3 It is forbidden to add advertisements by users acting on behalf of third parties or entities that are not parties to the planned transaction, especially in situations where the user is neither the shipper nor the consignee of the cargo, and does not hold a valid forwarding license.

13.4 Access to the details of ads posted in the "Cargo Board" category is available only to transport and forwarding companies that have an active business card in the directory of transport companies available on the site under the domain firma.transportowa.com.pl.

14. Private Board 

14.1 The "Private Board" category is intended only for registered users who have purchased the "Private Board" service. An individual sub-category labeled "Private Board" is created for each user who has purchased the service, along with an assigned identification number, used to uniquely identify the user's account within the service.

14.2 Adding advertisements and offers within the "Private Board" category is possible only by users who have an active "Private Board" service.

14.3 Viewing of advertisements and access to detailed information posted in the "Private Board" category is reserved exclusively for transport and forwarding companies, which - at the request of a user having the service - have been granted access to the category with the prior consent of that user.

14.4 Access to the designated category "Private Board" is granted by the Administrator of the Service, only on the basis of a written or electronic request submitted by a user who has an active service.

14.5 The user is obliged to cover the costs of activation and verification of the account, in accordance with the rules set forth in these Regulations.

14.6 Deletion of access of a given user to the "Private Board" category is done free of charge.

14.7 Re-granting of access or its removal at the request of a user is subject to a fee of 10 Euro, PLN 20 (in words: twenty zlotys).

14.8 Companies - Terms and Conditions. A tab in the user's panel, where the terms and conditions of the contract of carriage or cooperation of users of companies having purchased the service "Private board" are posted on the sub-page. The content of this sub-page is introduced and edited only by the Administrator of the Service on the basis of the information sent from the user. Companies do not have the ability to edit the content themselves. Updating or changing the content after it has been entered by the Administrator is only possible for a fee of approximately PLN 100 net for each change. Viewing the content of individual subpages under the "Companies - Terms and Conditions" tab is available only to users who:

a) have purchased the "Private Board" service.

b) have purchased the "Private Board" service in accordance with the provision of Section 14.3 of this chapter of the Terms of Service. 

14.9 The "Private Board" service is available only to users of companies that act in accordance with the applicable law, rules of social coexistence and principles of fair business. Companies using this service are obliged not to harm the Service or bring it into disrepute. The condition for using the service is the prior purchase of a subscription in advance for one of the available billing periods: monthly, semiannual or annual, by making payment by bank transfer to the bank account indicated in the Service footer. Failure to pay this subscription will result in disabling the service. In the case of gross or repeated violations of the rules or behavior that could expose the Service to loss of good reputation, the Service Administrator has the right to terminate the contract for the use of the "Private Board" service with two weeks' notice. For the duration of the termination, information about the termination of the agreement and the date until which the service remains active will be posted in the user's profile. In the event of termination of the contract due to the user's fault, the subscription fee paid will not be refunded, regardless of the remaining period of the paid subscription. Users using the service are obliged to comply with the relevant legal regulations applicable to the transactions performed, in particular:

(a) the CMR Convention in the case of international shipments,

b) regulations applicable to a particular European Union member state in the case of carriage within its territory.

14.10 Fields with order data, such as Name (1) Loading - Address, Reference (1) Number, Specification (1) of cargo, Name (1) Consignee - Address, Reference (1) Number (1) of unloading, are available only in the "Private Board" service. These data can be completed by a User with purchased service before the offer is published, and become visible to a User with access to this service only when a freight is accepted by a User with access to the Private Board or when a User with purchased service accepts an offer made by a User with access to in response to a published order offer on the "Private Board".

15. Accept Freight - function available only in "Private Board" offers. When the user presses this button, it takes the user to a panel where the system displays a message: "I am familiar with the details and terms of the Principal's contract". Clicking the "Accept Freight" button again indicates acceptance of the order and acceptance of its terms and conditions. If a user with a purchased service has marked the "Order Specification in User Panel" option in his/her bid and added information to the fields described in section 14.10 of this chapter, the data necessary for the execution of the order automatically becomes available to the user in his/her user panel.

16. Bids. Using the "Offers" function in the advertisements, the user viewing the advertisement can submit his own proposal for cooperation, indicating the proposed price for the execution of the freight. The submitted offer remains binding until the submitter removes it himself in the user panel. In the case of acceptance of a user's offer by two or more users posting ads or offers, the user is obliged to execute the order resulting from the offer accepted first. A user to whom an offer has been accepted is not obliged to fulfill subsequent orders accepted later, provided that no more than 15 minutes have passed since the acceptance of subsequent orders, and during this time he has informed the principals of the impossibility of fulfillment due to the earlier acceptance of another offer. In the absence of effective notification within the specified time, the Contractor may be liable for non-performance of the contract, if the Contractor was aware of the material terms of the contract prior to its conclusion. This situation is considered undisputed if the conclusion of the contract was made through the service "Private Board".

18. Public Board

18.1 The "Public Board" category is intended for registered users who, during account registration, applied for the possibility of adding advertisements in this category and to whom such possibility was granted by the Service Administrator.

18.2 Only users acting on their own behalf or on behalf of an entity that is a direct party to the transaction, i.e. a shipper or receiver of cargo, or holds a relevant forwarding license, may post ads in the "Public Board" category.

18.3 It is forbidden for users to add advertisements acting on behalf of third parties or entities which are not parties to the planned transaction, especially in situations where the user is neither the shipper nor the consignee of the cargo, and does not hold a valid forwarding license.

18.4 Access to selected details of the content of advertisements posted in the "Public Board" category is available to users whose business is related to transportation and have the relevant permits or licenses, and for freight forwarding companies with a freight forwarding license.

18.5 Users who have concluded a contract on the basis of an advertisement from the Public Board are required to report this fact within 3 hours of concluding the contract through the form located in the User Panel. Failure to report by a User who has accepted a transportation order may result in:

• a contractual penalty in the amount of 50 to 1000 PLN,
• temporary suspension of the account, or permanent removal of the account from the system.

18.6 Contracts concluded on the basis of offers published on the Public Board are subject to commission in accordance with the amounts specified in the Table of Commissions. The obligation to pay the commission rests with the User who accepted the order (Contractor). The commission is calculated on the net freight value, and is increased by the due VAT tax, however it cannot be lower than 3 Euro net for contracts settled in Euro or 10 PLN net for contracts settled in PLN. The commission fee applies only to contracts concluded on the basis of advertisements published on the Public Board and should be paid by the Contractor within three days from the date of invoice issued by the Administrator.

18.7 If a User who has accepted an order (Contractor) on the basis of an offer published on the Public Board does not fulfill the obligation to pay the commission within the time limit specified in Section 18.6, the Administrator has the right to:

• charge statutory interest for the delay,
• temporarily restrict the User's access to the functions of the service, refer the
• the case to external debt collection or pursue the claim in court.

18.8 It is forbidden to undertake actions aimed at circumventing the obligation to pay the commission, in particular by contacting outside the system, avoiding registration of the conclusion of the contract or concluding sham contracts. In the event of discovery of such activity, the Administrator reserves the right to:

• immediate suspension or removal of the user's account from the system,

• claim the commission due in full,

• charge an additional contractual penalty in the amount of up to 1000 PLN or the equivalent in Euro.

18.9 The User has the right to submit an explanation or appeal against the imposed penalty, sanction or charges within 3 working days from their imposition, by submitting an appropriate letter to the Administrator's e-mail address. Each appeal will be considered individually within 7 working days. .

18.10 The Administrator reserves the right to periodically audit advertisements and transactions concluded through the Public Board to ensure compliance with these Regulations. Users are required to cooperate in verifying data at the request of the Administrator. Refusal to cooperate or failure to respond to a request for verification may result in temporary suspension of the account and, in the case of a flagrant violation, its permanent removal from the system.

18.11 The Administrator reserves the right to modify, suspend or remove an advertisement if its content raises reasonable doubts as to its compliance with the Regulations, is inaccurate, misleading or contains content that violates the law or good morals. The user may be called upon to complete or correct the announcement within a specified period. Failure to respond or refusal to modify may result in removal of the ad without compensation.

18.12 The Administrator reserves the right to monitor the activity of Users in the use of the Public Board, including the number of advertisements posted, contracts reported and commissions settled, in order to prevent abuse and improve the quality of services provided. The data may also be used for analytical purposes and for the development of the functionality of the service, in compliance with applicable data protection regulations.

 

Section V. Promotional and discount coupon code

1. Definition and types of coupons:

a) "Discount Coupons" - reduce the value of payment by a certain percentage indicated on the coupon,

b) "Promotional Coupons" - grant an amount discount of a certain monetary value that can be used for the purchase of selected services, point packages or other goods offered by the Transportation Platform.

2. Terms of Use of Coupons. Each promotional or discount coupon granted by the Service has an expiration date, a single or multiple use limit and other restrictions, which may include selected services, minimum order value or other stipulations indicated in the terms and conditions of the promotion. Coupons cannot be exchanged for cash, and failure to use them within the time limit means that the entitlement to redeem them expires.

3. How to Use the Coupon. To use the coupon: enter the coupon code in the corresponding field in the payment module on the Site. If the code is valid and meets the conditions of the promotion, the discount will be automatically calculated. In the case of promotional coupons with a certain amount value, their use will allow you to settle part or all of the payment for selected services or other goods offered by the Service.

4. Limitations and Exclusions. Coupons are not redeemable for cash. In the event of return of goods or cancellation of services, coupons used in the transaction are not refundable or reusable, unless otherwise stated in the terms and conditions of a particular promotion. Coupons may not be combined with other promotions or discounts, unless otherwise provided in the terms and conditions of a given promotion.

5. Responsibility of the User. The User undertakes to correctly enter the coupon code before completing the transaction. The Administrator of the Website is not responsible for the non-use of the coupon for reasons attributable to the User.

6. final provisions on promotional and discount coupon codes. The Administrator reserves the right to change the terms and conditions of promotions, cancel coupons or introduce additional restrictions at any time, of which Users will be informed in advance. Detailed terms and conditions of each promotion related to coupons are published on the Site and are an integral part of these Terms and Conditions.

 

Chapter VI. Sending of free newsletter

1. Consent to receive the newsletter. The user agrees to receive information and marketing content (commercial information) from Idea Business Sp. z o.o. via newsletter, including information about promotions and special offers concerning Idea Business Sp. z o.o.

2. Personal data administrator. The administrator of your personal data is Idea Business Sp. z o.o. located at Lavender Street, 34-122 Wieprz. Personal data will be processed for the purpose of sending the newsletter, in accordance with the rules set forth in the Terms of Service.

3. Voluntariness of providing data. Providing personal data is voluntary, but necessary to receive the newsletter. Failure to provide data will prevent the newsletter from being sent.

4. user's rights. The user has the right to access the content of his personal data and to correct them. Any requests for personal data may be addressed to the service's electronic address.

5. data processing period. The user's personal data will be kept for the period necessary to fulfill the purposes of sending the newsletter or until the user withdraws consent.

6. Protection of personal data. The data controller undertakes to use appropriate technical and organizational measures to ensure the security of users' personal data.

7. Data processing rules. Users' personal data will be processed in accordance with applicable laws and the site's privacy policy.

 

Chapter VII¹. Opinions and Reviews of Users

1 Opinions published on the Website are content created and posted exclusively by Users, at their own risk. The Service provides only the technological infrastructure for adding opinions and is not their author.

2. The opinions of Users are subjective in nature and reflect the personal experiences or judgments of the authors. The Administrator does not guarantee their truthfulness, reliability or compliance with reality.

3. The Administrator shall exercise the legal protection under Article 14 of the Act on Provision of Electronic Services (UŚUDE) and Articles 6-8 of the Digital Services Act (DSA) by processing opinions as stored content at the request of the User. The Administrator is not responsible for the content of opinions until it receives reliable information about their unlawful nature.

4. Opinions are published automatically, without prior moderation, evaluation, approval or verification by the Administrator. The Administrator is not obliged to monitor or control the content before its publication.

5. The user is obliged to post opinions that comply with the law, good morals and these Regulations. It is prohibited to post opinions that: 
a) contain illegal content, violating personal rights, reputation or reputation of other persons or entities,
b) contain insults, vulgarity, threats, slander or defamation,
c) contain false, misleading or manipulated information,
d) disclose personal data of third parties without legal basis,
e) constitute advertising, spam, external links or encouragement to contact outside the Service,
f) are published for the purpose of pressure, harm, blackmail or retaliation,
g) are posted by competitors or persons who are not participants in the actual cooperation to which the opinion relates.

6. The Administrator shall have the right to conduct control activities and moderation of content in good faith, undertaken to detect and eliminate opinions that violate the law or the Regulations. Moderation may be performed manually or with the use of algorithmic tools.

7. The Administrator may use assistive tools, including tools based on artificial intelligence, to identify potential violations, classify content or assess the risk of violation. These tools are auxiliary in nature, and the final decisions are made solely by a human.

8. The Administrator has the right to:

a) hide an opinion,
b) delete an opinion,
c) limit the visibility of an opinion,
d) refuse to restore an opinion,
e) block a User from commenting,
f) block a User's account

if the content of the opinion or the User's actions violate the law, morality, the rights of third parties or the provisions of these Regulations.

9. Reports of violations concerning opinions may be submitted to the Administrator using the contact form or e-mail address indicated in the Service. The notification should include:

(a) a link to the opinion,
(b) a description of the violation,
(c) a justification,
(d) possible evidence supporting the notification.

10. The Administrator shall consider submissions within 30 working days, provided that this period may be extended for technical or organizational reasons. The Administrator may refuse to consider a submission if it is obviously unfounded, submitted in bad faith, repetitive or aimed at the removal of a truthful opinion.

11. A user who publishes an opinion shall bear full civil, criminal and administrative responsibility for its content. In the event of any claims, complaints, lawsuits or demands against the Administrator related to the User's opinion, the User agrees to:

a) indemnify the Administrator from any liability,
b) pay all costs incurred by the Administrator, including legal fees, proceedings, penalties, damages and court costs,
c) join the proceedings in the place of the Administrator, if permitted by law.

12. The Administrator may provide law enforcement agencies or other authorized institutions with technical data related to the publication of opinions, including IP address, system logs and metadata, if the law or the circumstances of the case require it.

13. Deleted opinions may be archived in the Administrator's systems for evidence, statistical purposes, or related to the protection of the Administrator's rights. Archived content shall not be made available to Users.

14. In the event of the discovery of manipulation of opinions, mass addition of content, competitive activities or attempts to influence the reputation of entities, the Administrator may:

a) delete all User opinions,
b) block the User's account or related accounts,
c) block the company's profile,
d) notify the relevant authorities,
e) seek compensation from the User.

15. The basic verification of the submission of opinions is free of charge and results from the statutory obligations of the Administrator. Additional activities, in particular:

(a) preparation of a written legal opinion,
(b) preparation of documentary evidence for the court,
(c) extended content analysis using specialized tools or AI,
(d) preparation of an opinion report,
may be charged according to the Administrator's individual valuation.

16. The Administrator may charge the submitter with the costs of the proceedings if the submission was obviously unfounded, made in bad faith or was made solely for the purpose of removing a true but unfavorable opinion.

17. Adding an opinion by the User is tantamount to acceptance of the provisions of this section.

18. the User shall be fully financially responsible for any damages, costs, losses, penalties, fees, expenses or claims arising from the posting of an opinion that violates the law or these Terms of Use, including, but not limited to:

a) legal fees incurred by the Administrator,
b) costs of judicial, administrative or mediation proceedings,
c) costs of preparing legal opinions or expert reports,
d) costs related to the assertion of claims against the Administrator by third parties,
e) administrative, financial penalties and damages imposed on the Administrator in connection with the content of the User's opinions,
f) costs related to securing evidence and analyzing content (including algorithmic or AI analysis),
g) any technical or organizational costs incurred by the Administrator to remedy the violation.

19. In the event that claims, demands, lawsuits, complaints or summonses are filed against the Administrator in connection with an opinion published by a User, the User agrees, at the first request of the Administrator:

a) pay all costs incurred by the Administrator,
b) return to the Administrator the full value of damages, penalties or settlements paid by the Administrator,
c) pay the costs of attorneys, law firms, advisors and experts,
d) join the proceedings in place of the Administrator or alongside the Administrator as a defendant, if the law allows it.

20. The User shall be obliged to pay all costs incurred by the Administrator, regardless of whether the damage was caused intentionally or negligently, as well as regardless of whether the opinion was deleted or concealed.

21. The Administrator reserves the right to pursue recourse claims against the User through the courts to the full extent of the provisions of civil, criminal and administrative law.

22. In the case of actions of a deliberate, hostile, competitive nature or aimed at causing damage to other Users or the Administrator, the Administrator may seek extended damages from the User, including lost profits and damage to the reputation of the Service.

 

Chapter VII. Rights and obligations of the parties. Acts considered unfair practices

1. The User undertakes:

a) not to engage in activities that cause an excessive load on the Service's infrastructure,

b) not to use automated tools to access the Service without permission,

c) not to copy, modify, distribute or share the contents of the Service without the written consent of the Administrator,

d) not interfere with the operation of the Service or its security features,

e) not to use other Users' data for purposes other than those arising from direct transactions,

f) maintain an active account in the service firma.transportowa.com.pl and have an active advertisement in the form of a business card of the company, if the User is an entrepreneur or represents an entrepreneur or a company whose activities, according to the PKD, include transport or forwarding services.

2. The User is prohibited from:

• publicly comment on the actions of moderators and administrators outside of direct e-mail contact,

• impersonating other Users,

• using external software to process data available on the Website,

• activities leading to manipulation of the position of advertisements in search results.

3. The User's personal data may be shared with other Users only with the User's consent, in accordance with the law.

4. the Service undertakes to take care of the proper functioning of its services and the protection of Users' personal data, except in situations specified by law.

5. the Administrator shall make every effort to ensure the continuity and smooth operation of the Service. Nevertheless, there may be periods of temporary unavailability due to technical reasons beyond the Administrator's control, such as server failures, maintenance work, updates or other circumstances beyond the Administrator's control. In order to continue providing the services, the Administrator reserves the right to carry out necessary maintenance work and infrastructure updates. Such work may involve temporary difficulties in accessing the Service, with the Administrator making every effort to limit planned activities to evening hours (18:00-07:00 CET) on business days or weekend days. Temporary limitation or suspension of services may also result from the need to comply with applicable laws, guidelines of administrative bodies or to protect the integrity of the system, security of user data or other key interests of the Service. The Administrator will take measures to minimize any inconvenience to Users resulting from the described situations.

6. The Service reserves the right to impose restrictions on the use of the services, such as the maximum storage time of advertisements, their size and scope. The Service reserves the right to regulate the number of messages sent via the contact form in order to defend against excessive and unwarranted use of this function. The Service reserves the right to impose limits on the frequency of email notifications for the "watch for searches" function in order to ensure optimal operation of the Service. The Administrator of the Service strives to enable all Users to use the Service fairly and fully. Accordingly, the Service reserves the right to take adequate measures to restrict the rights of a User if the way in which he or she uses the Service's resources more than slightly interferes with the fair distribution of server performance, bandwidth or storage capacity. Adequate actions may include, but are not limited to, limiting the number of requests or notifications per minute available to Users or reducing the amount of storage space. The Service reserves the right to block the User's data and the User's access to the Service in case of violation of the above provisions.

7. The Service allows searching on the basis of various place names and multiple passwords simultaneously. However, the Administrator does not guarantee that the search mechanism will fully correctly recognize all entered data, such as place names, postal codes, street numbers or other additional information. The data displayed in the tables, including distances and information generated by external map applications, may contain inaccuracies or may not be complete. The Administrator is not responsible for any errors, delays in updates or inaccuracies in map data generated by external applications, as well as for their technical characteristics. The presented data are indicative, and their use is at the discretion of the User. The Administrator makes every effort to ensure the highest quality of the presented information, but users should take into account the possibility of inaccuracies arising from technological limitations or the operation of external data providers.

8. Definition of "unfair practices":

8.1 It is considered an unfair practice for a User to take transport orders when:

a) the User undertakes transport orders without the required authorizations, permits, licenses, or in a situation where his/her account on the website firma.transportowa.com.pl is inactive, or when there is no active advertisement in the form of a company's business card, if the User's activity according to the Polish Classification of Activities includes transport or forwarding services,

b) has only a transport license, but does not have the appropriate means of transport to carry out the transport by himself, despite the fact that the contractor in his advertisement clearly stated the prohibition of using subcontractors,

c) The user is engaged in the forwarding business, and the offer in the advertisement was addressed to transport companies, despite this he accepted the order for execution,

8.2 It is an unfair practice to post ads in the category "Cargo Board" "Private Board" by Users acting on behalf of third parties or entities that are not parties to the transaction. In particular, if the User is neither the shipper nor the consignee of the cargo, and at the same time does not have a forwarding license, such action will be considered a serious violation of the applicable legal norms and rules of the Regulations.

8.3 It is an unfair practice for Users offering transportation services without having the required permits or licenses, in accordance with applicable laws, to post ads in the "Vehicle Board" category. If it is determined that a User does not have the appropriate authorization to provide such services, this action will be treated as a serious violation of the Regulations and applicable legal norms.

8.4 It is an unfair practice for Users to conclude contracts initiated as a result of an advertisement, in which the payment term for the performance of transportation services exceeds 30 days from the date the service contractor sends the required documents, such as an invoice or proof of delivery, by registered mail or electronically.

8.5 It is an unfair practice for contractors to conclude a contract on the basis of an offer posted on the Service in the "Cargo" or "Vehicles" categories, in which one of the parties:
(a) requires the other party to act contrary to the provisions of these Regulations,
b) induces the concealment of circumstances relevant to the performance of the contract or its compliance with the Regulations,

9. In the event that the Administrator becomes aware of a possible violation of the provisions of the Terms and Conditions with respect to "unfair practices" relating to the "Cargo" or "Vehicles" categories available on the Service, the User shall, at the request of the Administrator,:

a) provide evidence that the actions taken were in compliance with the Terms of Service and applicable laws,

b) demonstrate that the services, goods or activities to which the application relates were performed as described in the offer posted on the Service,

c) the terms and conditions of the contract differ materially from the offer (e.g. incorrect loading code, weight of goods, loading area, number of loading places, etc.).

In particular, the User undertakes to present:
a) documentation confirming the execution of the order, e.g. invoices, shipping documents, delivery notes, licenses or permits,
b) information or other materials clarifying doubts related to the content of the advertisement, offer or concluded agreement.

Failure to provide the required evidence by the deadline or providing materials insufficient to clarify the matter may result in:

(a) blocking or deletion of the User's account and accounts associated with the User's account company,

b) imposition of a contractual penalty in the amount of up to PLN 10,000 possibly equivalent in Euro.

c) informing the appropriate authorities of potential violations of the law, if there are grounds for this.

The Administrator reserves the right to assess the completeness and credibility of the evidence presented and decide on further proceedings in accordance with the Rules.

10. In the case of refusal to provide evidence, submission of material insufficient to confirm the circumstances or failure to demonstrate the required evidence within the time limit set by the Administrator, the Administrator shall have the right to block the User's account together with accounts associated with the User's account company and impose a contractual penalty in the amount of up to PLN 10,000 , possibly the equivalent in Euro.

11. Purpose of the provisions and the contractual penalty: this provision, together with the amount of the contractual penalty, is intended to protect Users and the Service from unfair practices, to support honest Users, and to build and maintain the good reputation of the Service. In addition, these provisions ensure transparency and directness in the execution of transport orders, eliminate unnecessary intermediaries in the supply chain, resulting in higher efficiency and quality of services.

12. The User undertakes to use the Service in accordance with its purpose and the provisions of these Regulations. In the event of violation of these rules, the User assumes full responsibility for any liabilities that may arise from his/her actions, and agrees to indemnify the Administrator against any damages or claims by third parties. The User indemnifies the Administrator from any claims, penalties and demands made by other persons, state authorities or other entities, if they result from: using the Service in a manner inconsistent with the Rules, offering or providing services without the required permits, insurance, licenses or other required documents, failure to provide these documents upon the Administrator's request within the prescribed time. In addition, the User agrees to pay all costs, including legal assistance, that the Administrator may incur in connection with the above situations. The above provisions are intended to ensure that the use of the Site is in compliance with applicable laws and to protect the interests of the Administrator and other Users.

13. the Service Provider shall not be liable for any property or non-property damage incurred by the Client as a result of the use of the Services, unless caused intentionally by the Service Provider.

14. Users are forbidden to use any method or manipulation during the process of posting or duplicating ads to fictitiously increase the viewership of such ads. Such actions will be treated as improper use of the Service. All such practices and manipulations are prohibited, including the creation of duplicate accounts.

15. The user is obliged to promptly update the data concerning the represented company, such as name, registered office address, Tax ID number or other data required by the Service. In the event of significant changes, including loss of license or cessation of business activity, the User is obliged to remove announcements regarding outdated services and inform the Service Administrator within 7 days of the change. Information about such changes should be reported to the Service Administrator at his address , using the e-mail address from which the business account was created. Failure to comply with the above obligations may result in suspension or deletion of the account by the Administrator, in accordance with the rules set forth in the Regulations. For withdrawal of advertisements, the User shall not be compensated or refunded for the unused time of advertisement emission. 

16. In case of violation of the Regulations by the User, resulting in suspension or deletion of the account and related advertisements, the User shall not be entitled to a refund of fees for unused services. This provision does not affect the User's rights under applicable law. The Administrator shall not be obliged to reimburse these costs in connection with the above violations.

17. In the event of non-performance or improper performance of a paid service, the Service Provider shall be liable for the damage actually caused to the User (without lost profits). However, the amount of compensation may not exceed ten times the gross remuneration paid for the service in connection with which the damage was caused.

18. The user issuing an advertisement, in the case of concluding a contract with a consumer, is obliged to provide the consumer with all the information required by law regarding his rights and obligations under the contract. This information should include, in particular:

• the right to withdraw from the contract - including the rules, deadline and procedure for exercising the right to withdraw from the contract, as well as a model withdrawal form, if required,

• warranty terms - if a warranty is provided, the user should provide its full terms,

• complaint procedures - including how to report complaints, contact addresses and deadlines for processing complaints,

• other required information - in accordance with the Law on Consumer Rights, the Law on Provision of Electronic Services and other applicable laws.

18.1 The user issuing an advertisement is obliged to ensure that the information provided to the consumer is clear, reliable and in accordance with applicable laws.

18.2 In the event of a violation of the obligation to provide information to the consumer, the user issuing the ad shall be liable for any damages resulting therefrom, in accordance with the provisions of civil law and the Law on Consumer Rights.

19. The Service Provider reserves the right to place advertising content in any part of the site in the forms used on the Internet. The Service Provider shall not be liable for advertising content posted on the site and for claims of third parties arising therefrom.

20. The Client agrees to the commencement of the service before the expiration of the period referred to in Article 7(1) of the Act of March 2, 2000 Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product (Journal of Laws No. 22 item 271, as amended). Therefore, the Service Recipient is not entitled to withdraw from the contract within 14 days in accordance with Article 10 of the cited Act.

21. The Administrator of the site reserves the right to create fictitious user accounts and sample advertisements for demonstration purposes. Such actions are intended to present the functionality and capabilities of the Service in a more transparent manner for Users. These advertisements will be marked with the annotation "Demo" in the description to avoid confusion with real offers. This allows Users to become more familiar with the operation of the Service, which increases their comfort and facilitates effective use of the available tools. Fictitious advertisements are not binding and are not the subject of an actual transaction, but are for educational and demonstration purposes only.

22. A user whose activity, according to the Polish Classification of Activities (PKD), includes transport or forwarding services, is obliged to have an active and paid business card in the company.transportowa.com.pl service in order to be able to fully use the service under the platform.transportowa.com.pl domain. If the business card expires due to lack of payment, the User's account on this Service will be suspended until it is paid for again, which will prevent him/her from displaying and viewing advertisements on the Cargo Board and Vehicle Board, as well as using the contact form. Full functionality of the account will be restored after payment of the business card in the service firma.transportowa.com.pl.

23. In the case of gross or repeated violations of the Service regulations by the User, the Administrator reserves the right to suspend, delete the User's account.

 

Chapter VIII. Procedure for handling complaints and the Administrator's responsibility.

1. Consideration of Complaints by the Administrator. If the Administrator receives information indicating that a User has culpably violated the law or the provisions of these Rules, the Administrator is entitled, but not obligated, to:

a) communicate the contents of the complaint to the relevant User (hereinafter: "Complaint Addressee") with or without disclosing the details of the complainant,

b) hear the position of the Complaint Addressee and possibly inform other Users of the results of the verification.

2. Obligations of the Complaint Addressee. The Addressee of the Complaint is obliged to present a written position to the Administrator within 7 days of receiving written notice of the complaint. In justified cases, the Complaint Addressee may, within the same period, notify the Administrator of the need to extend the time for taking a position, stating the reason for the extension.

3. Verification of complaints and further actions. If the Complaint Addressee fails to provide evidence proving the unfoundedness of the allegations in the complaint, the Administrator may, but is not obliged to, summon the Complaint Addressee to provide additional evidence within a further 7 days. The Administrator may waive the summons if the circumstances of the case indicate that doing so would be an undue burden or unreasonable.

4. Limitation of the Administrator's Liability.

4.1 The rights under Sections 2 and 3 of this Section, including the right to suspend services or terminate a User's contract, are vested exclusively in the Administrator and serve to protect the interests of the Service.

4.2 The Administrator's failure to exercise its rights shall not give rise to any liability to the other Users of the Service.

4.3 The Administrator is not obliged to verify each complaint received or to take action in response to its content.

5. Final Provisions on Complaints.

5.1 All actions of the Administrator in dealing with complaints shall take place with respect for the principles of social coexistence and the law.

5.2 The Administrator reserves the right to decide to suspend services, block an account, impose a contractual penalty or terminate an agreement with a User, if it deems it necessary in light of the circumstances of a given case.

 

Chapter IX Rules of debt collection and recovery

1. Liability of the Administrator and general principles.

1.1 The Administrator of the Service shall exercise due diligence to ensure a fair and transparent transaction environment for Users. However, the Administrator is not responsible for the performance or non-performance of obligations arising from transactions between Users.

1.2 All Users are obliged to comply with the provisions of the Terms of Service, the principles of fairness, social coexistence and applicable laws.

2. Principles of use of the Service and consequences of non-performance of agreements between Users

2.1 The Service allows registered Users to publish offers, search for orders and conclude transactions on the terms agreed between the parties.

2.2 The Administrator of the Service does not guarantee the execution of transactions, but reserves the right to take vindication actions against Users who have not fulfilled their obligations, under the terms of these Regulations.

3. Debt collection procedure and possibility of appeal

3.1 In the event of default by one of the parties to a transaction (hereinafter "Debtor"), the other party (hereinafter "Creditor") may order the Administrator to take collection actions. The Administrator reserves the right to refuse to accept a collection order without stating a reason.

3.2 A debt collection order requires that the Administrator be provided with:
(a) a power of attorney to take collection actions on behalf of the Creditor,
b) documents confirming the existence of the receivable (e.g. contract, invoice, proof of delivery),
c) prima facie evidence that the contract was concluded as a result of an advertisement posted on the Service.

3.3 After accepting the order, the Administrator takes the following steps:
(a) prepares and sends to the Debtor a demand for payment in writing or electronically with a deadline of 5 working days for payment of the amount due,
b) in case of non-payment of the total amount and collection costs, it may suspend the Debtor's account and block access to the Service's services.

4. The Debtor's right to appeal:
(a) The Debtor has the right to file an appeal within 3 days of receipt of the demand for payment,
(b) the appeal must contain a statement of reasons and documents confirming the legitimacy of the objections raised,

c) a copy of the appeal shall be sent to the Creditor to take a written position on the case within an immediate period of time,
c) the Administrator shall consider the appeal within 7 working days of its receipt and inform the parties of the decision.

d) if the appeal is deemed unfounded, the Administrator shall continue the collection procedure.

5. The filing of an appeal by the Debtor does not suspend the Administrator's ability to apply measures, such as suspension of the User's account or blocking access to the Service's services including accounts associated with the User's account company, until the case is resolved.

5.1 The Administrator stipulates that these measures are taken to protect the interests of the Service and other Users, and their implementation does not constitute a basis for claiming compensation or damages for restriction of use of the Service.

5.2 If the User's appeal is accepted, the Administrator undertakes to immediately restore access to the account and services of the Website, but without any obligation to pay any compensation for the duration of the blockade.

5.3 The provisions of this paragraph are intended to ensure the protection of a fair and transparent environment in the Service and to minimize the risk of default by Users.

6. The collection costs shall be 15% of the net value of the principal amount due, however, they shall not be less than the amount of 250 PLN net or possibly the equivalent in Euro, and shall be added to the amount claimed from the Debtor.

7. Debt Collection Restrictive Clauses

7.1 Users undertake not to insert clauses restricting recovery in the content of concluded contracts.

7.2 Clauses that violate the provisions of the Terms and Conditions are considered null and void.

7.3 The Administrator has the right to block the account of the User who violates the provisions through the above mentioned clauses.
8. Costs of vindication in a court of law

8.1 The Administrator may pursue the debt in court if the Debtor fails to pay within the prescribed period.

8.2 Collection costs incurred are an integral part of the obligation and are subject to enforcement on a par with the principal and other court costs including the cost of legal representation.

 

Chapter X. Protection of the Site from Illegal Content

The provisions of this chapter are in accordance with Regulation (EU) 2022/2065 of the European Parliament and of the Council of October 19, 2022 on the Single Market for Digital Services and amending Directive 2000/31/EC (hereinafter: Digital Services Act or DSA), which enters into force on February 17, 2024, and concerns illegal content.

1. User's Obligations. The User is obliged to use the Website in accordance with the Terms of Service, legal regulations, good morals, principles of fair competition and taking into account the intellectual and industrial property rights of third parties, their personal rights and the protection of personal data. The User is obliged to refrain from publishing Illegal Content through the Service.

2. Definition of Illegal Content. "Illegal Content" shall mean information that, in itself or by reference to an action, including the sale of products or the provision of services, does not comply with the law of the Union or with the law of any Member State that complies with the law of the Union, regardless of the specific subject matter or nature of that law.

3. Powers of the Administrator. The Administrator shall have the right, in good faith and on its own initiative, to carry out checks or take other measures to detect, identify and remove Illegal Content or prevent access to it, and to take the necessary measures to comply with the requirements of Union law and national laws that are in compliance with Union law, including the requirements of the DSA. The performance of these activities shall not affect the exclusion of the Administrator's liability under Article 6(1) of the DSA for information stored on the Service at the request of a User.

4. Content Moderation. Content moderation may be performed by a human or algorithmically, by automatically verifying and flagging inappropriate or unacceptable expressions.

5. Reporting of illegal content. You may report to the Administrator the presence of certain information that a person or entity considers to be Illegal Content, through the Point of Contact.

6. Point of Contact. The Administrator shall designate a point of contact to enable direct communication for the application of the DSA at the following email address: . The point of contact shall enable direct communication of the Administrator with Member State authorities, the European Commission, the Digital Services Board and Users. Communication can be in Polish and English.

7. Content of the notification. The notification of Illegal Content shall specify:

7.1 A sufficiently substantiated explanation of the reasons why the person or entity alleges that the relevant information constitutes Illegal Content.

7.2 A clear indication of the exact electronic location of the information, such as the exact URL or URLs, and, if applicable, additional information to identify the Illegal Content, as appropriate to the type of content and the specific type of service.

7.3 The name and surname or name and email address of the person or entity making the report, except for a report on information deemed to be related to one of the offenses referred to in Articles 3-7 of Directive 2011/93/EU.

7.4 A statement confirming the good faith belief of the person or entity making the report that the information and allegations contained therein are correct and complete.

8. Confirmation of receipt of the notification. If the notification contains contact information of the User who made the notification, the Administrator shall send an acknowledgement of receipt of the notification. The Administrator shall also notify without undue delay of its decision with respect to the information to which the notification relates, providing information on how to appeal the decision. An appeal against the Administrator's decision may be filed within 14 days at the following e-mail address: , citing the date and content of the decision.

9. Consideration of applications: The Administrator shall consider all submissions and make decisions with respect to the information to which the submissions relate in a timely, non-arbitrary and objective manner with due diligence.

10. Taking action: The Administrator shall have the right to take immediate action to remove or prevent access to Illegal Content when it obtains such knowledge or information. The Administrator will justify its decision if it is the result of a report and concerns:

(a) restricting the visibility of certain information, including removing content, preventing access to content or deposition of content,

(b) suspension, termination or other restrictions on monetary payments,

(c) suspension or termination of the service in whole or in part,

d) suspension and blocking of the User's account.

11. Complaint Procedure. Complaints against the actions or omissions of the Administrator, resulting from the notice, may be filed in a manner analogous to the complaint procedure indicated in the Regulations.

 

Chapter XI. author's economic rights

1. The author's economic rights to all content on the Site belong to the Service Provider or entities cooperating with the Service Provider. All creations of the Service Provider and cooperating entities, are the property of the Service Provider and cooperating entities, within the meaning of the Act of 4.2.1994 on Copyright and Related Rights. The conclusion, as well as the execution of the agreements referred to in these regulations, does not result in the transfer to the Service Provider of the author's economic rights to the works, the performance of which is the subject of the agreement.

2. The materials and other elements available within the services may be used only within the functions provided on the website. Any use of the content of the Service without the prior consent of the owner of the rights is prohibited, in particular copying, processing, distribution, reproduction or distribution in any form.

3. The User grants the Website an irrevocable, territorially and temporally unlimited, non-exclusive right to use, publish, copy, process and make available materials such as content, images or information provided by the User. This right also includes the possibility of sublicensing on any currently known or future information media, without compensation to the User.

4. The User retains the copyright to the materials posted on the Service. At the same time, he grants the Service the right to present this content to other Users and to use it to the extent resulting from the functionality of the Service. 

5. the User agrees that the Service may use the provided materials, including texts and photos, for the purpose of preparing promotional materials, analyses, reports or articles.

6. the User is solely responsible for the content published through the Service, stating that it has all rights, licenses and permissions to make them available. In particular, the User assures that it has the rights to use names, images or other data that may be protected by law.

 

Section XII. Limitation of the Administrator's liability

1. Risk associated with the use of the Service: by using the Service, the User bears the risk associated with the misuse of the content of advertisements posted on the websites. The Administrator is not responsible for the content of the ads added and for damages and losses caused by improper use of the ads.

2. Role of the Administrator. The Administrator is not an organizer, initiator or party to transactions between Users and third parties. The Website is a trading and communication platform through which Users may sell and buy goods and services in accordance with the law and the provisions of these Regulations.

3. Control over the content of advertisements. The Administrator does not control the accuracy of information posted in advertisements by Users.

4. Liability for transactions. The Administrator shall not be responsible for any damage caused by the execution of transactions or improper behavior of any party to the transaction.

5. Responsibility for Users' behavior. The Administrator is not responsible for the behavior of the Users or for the goods or services offered by the Users and described in the content of the ads added. Any disputes and conflicts between Users will be resolved without the participation of the Administrator.

6. Data Security. The Administrator is not responsible for unauthorized access or use of the Administrator's servers and Users' information stored on the servers, as well as for any errors caused by viruses or other harmful software transmitted by third parties.

7. Quality control of goods and services. The quality, safety, legality and conformity of the goods or services to the description, as well as the User's ability to sell or purchase the goods and services are beyond the control of the Administrator.

8. Dispute resolution. Mutual disputes between Users arising from the use of the Service shall be resolved by the Users themselves, without the participation of the Administrator. The Administrator shall not be liable for damages in connection with Users' transactions.

9. No waiver of rights. The Administrator's failure to take action in the event of violation of the Terms of Use by Users does not deprive the Administrator of the right to take appropriate measures to protect its rights thereafter and does not constitute a waiver of the Administrator's rights in the event of a recurrence of similar violations.

10. Force Majeure. The Administrator shall not be liable for failure to perform or improper performance of its obligations to provide access to the Websites due to unforeseen force majeure events, the effects of which could not have been foreseen or overcome (such as government actions, labor disputes, accidents, interruptions in the general communication system, etc.).

11. Nature of legal relationship. The provisions of these Terms and Conditions shall not be construed as an agency, partnership, joint venture, employment or other legal relationship between the User and the Administrator unless expressly stated herein.

12. Responsibility for the content of advertisements. The Administrator shall be responsible for advertisements posted on the website only to the extent prescribed by applicable law.

 

Chapter XIII. Complaint procedure

1. Any complaints regarding the use of the Website should be submitted via e-mail to the electronic address . Complaints are processed within 14 calendar days. The response to the complaint is sent to the e-mail address of the Service Recipient.

2. Disputes arising from the provision of services by electronic means by the Service, as well as any legal relations arising from the provision of such services, including contracts concluded under these Regulations, also after the termination of the provision of services by electronic means by the Service Provider, as well as in the case of termination, dissolution, withdrawal, cancellation or recognition as null and void of such contracts, only a common court of law shall have jurisdiction according to the local jurisdiction of the Service Administrator, except for persons having the status of consumers.

3. If a dispute arises between a User and the Service Administrator, the parties agree to first attempt to resolve the matter amicably. Amicable resolution of the dispute includes:direct exchange of correspondence in electronic or written form, presentation of the positions of both parties and attempts to find a satisfactory solution within 30 days from the notification of the dispute. If an amicable resolution of the dispute is not achieved, the User has the right to apply to the competent common court in accordance with the local jurisdiction of the Administrator in the case of a dispute in which the consumer is not involved.

3.1 This provision does not limit the User's right to seek the assistance of a mediator, consumer ombudsman or other institutions engaged in resolving disputes amicably in accordance with applicable laws.

3.2 All notifications regarding disputes should be addressed to the Administrator's contact address provided in the Service. 3.3 The Administrator reserves the right to suspend or restrict access to the User's account during the dispute resolution process, if the dispute concerns a violation of the Terms of Service by the User.

3.4 The Administrator shall not be liable for any loss or damage resulting from the suspension or restriction of access to the User's account during the dispute resolution process, provided that such actions are in compliance with applicable laws and the provisions of these Regulations. If the User fails to comply with the procedures set forth in this section, the Administrator shall have the right to immediately block the User's account and any related services, without any obligation to refund any costs incurred by the User.

 

Chapter XIV. Final Provisions

1. These Rules and Regulations shall be effective as of the date of publication on the Website and shall be an integral part of the contract for provision of electronic services concluded with the recipient.

2. The Regulations are subject to change. If the Regulations are changed, the User will be notified electronically. Changes to the Regulations are made in order to improve the functioning of the Service, to adapt to changing legislation and to introduce new functionalities and improvements to better meet the needs of Users.

2.1 Acceptance of Changes. If the User does not submit a termination statement within one week from the date of notification of changes to the Terms and Conditions, the changes are deemed to have been accepted by the User. Termination of the Terms and Conditions shall be effected by notifying the Service Provider of the termination of the Terms and Conditions to the electronic address provided in the notification from the e-mail address of the User's account.

2.2 Entry into force of amendments: Amendments shall come into force on the date indicated by the Administrator, but not less than 7 days from the date of informing the Users by posting information on the Website. Services activated prior to the effective date of the changes to the Terms and Conditions will be performed under the existing rules.

2.3 Non-acceptance of changes. If the User does not accept the new content of the Terms of Service, he/she is obliged to immediately stop further use of the Service. Continued use of the Service implies the User's acceptance of the current version of the Regulations.

2.4 . Informational Communications. Informational messages intended for the broader community of Users will be posted on the Website and/or sent by e-mail to the addresses of Users.

2.5 Dispute Resolution. If disputes and discrepancies arise out of, or in connection with, these Terms and Conditions, the parties agree to attempt to resolve the matter amicably through negotiation.

3. The Service Provider shall have the right to immediately terminate the contract in case of violation by the Client of the provisions of the Terms and Conditions, as well as generally applicable laws. In the event of termination of the contract due to the fault of the Client, the Service Provider shall retain the right to remuneration for the time of service.

4. Termination of the contract by the recipient does not relieve him of the obligation to pay the collection costs to the Administrator and the contractual penalties imposed.

5. A VAT invoice is issued for all services. The invoice is issued to the recipient without the signature of the issuer. The Service Recipient agrees to issue an invoice without his signature. The invoice will be sent to the recipient electronically to the e-mail address of the User Account.

6. These Terms and Conditions have been drawn up in the Polish language. Translation into another language has been made for compliance with applicable legal requirements. In case of any discrepancy between the Polish version and the version in any other language, the Polish version shall prevail.

7. If any provision of these Terms and Conditions is found by a court to be invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions of the Terms and Conditions.